Privacy Policy
Last Updated Date: Dec 5, 2024
Serenity United Home Companion Care (“Serenity United,” “we,” “us,” or “our”) values your privacy. This Privacy Policy outlines how we process personal information provided, collected, or disclosed during the delivery of our services (“Services”), including through our website, social media pages, or other platforms that link to this policy. It also explains your rights under applicable laws.
1. Personal Information We Collect
We may collect the following types of personal information:
Contact Information
Details such as your name, address, email, and phone number when you submit inquiries, request services, or apply for a job.
Service Information
Information related to your interest in our services, including purchases, subscriptions, or inquiries.
Usage Data
Automatically collected data such as IP address, device geolocation, browser type, and interactions with our website.
Employment Information
Details submitted when applying for a job, such as your resume, education, employment history, and contact information.
Communication Data
Information shared during interactions, such as emails, phone calls, or chat records, including audio and visual communications where applicable.
2. How We Collect Personal Information
Directly From You
When you contact us, request services, or sign up for updates.
Third Parties
From partners, subcontractors, or analytics providers offering information related to your interactions with our services.
Online Tracking Technologies
Cookies and similar technologies track activity on our website. See the Cookies and Tracking section for more details.
3. How We Use Personal Information
We use your information for purposes such as:
- Service Delivery: Fulfilling requests, providing services, and ensuring quality customer care.
- Improvements: Enhancing and personalizing our services based on research and feedback.
- Marketing: Sending newsletters, promotions, or information about our services.
- Communication: Addressing your questions or concerns.
- Legal or Safety Needs: Protecting users, ensuring compliance, and responding to legal obligations.
- Employment: Processing job applications and improving recruitment.
4. How We Share Personal Information
Service Providers
We share information with third parties that support our services, marketing, or operations.
Affiliates
Your information may be shared with related companies for business or marketing purposes.
Legal Obligations
Personal information may be disclosed as required to comply with laws or to protect safety and rights.
Business Transactions
If Serenity United undergoes a merger or sale, your information may be transferred.
5. Cookies and Tracking Technologies
We use cookies and similar tools to enhance your experience and understand website usage. You can adjust your browser settings to block cookies, but doing so may limit functionality. For analytics and advertising, we use tools such as Google Analytics. Learn more about managing Google’s personalized ads and data policies via their [Ad Settings](https://adssettings.google.com/).
6. Data Retention
We retain your personal information as long as necessary to provide services, comply with laws, or meet business needs.
7. Security Measures
We take reasonable steps to protect your information but cannot guarantee complete security during transmission or storage.
8. International Data Use
Our website operates in the United States. If accessing it from outside the U.S., your information will be transferred and stored in the U.S.
9. Children’s Privacy
We do not knowingly collect information from children under 13. If you believe a child has provided personal information, contact us at serenityunitedhomecare@gmail.com, and we will delete it promptly.
10. Third-Party Links
We are not responsible for the privacy practices of third-party websites linked to our services. Review their policies before sharing your information.
11. Your Privacy Rights
To opt out of marketing emails or to request access, correction, or deletion of your personal information, contact us at serenityunitedhomecare@gmail.com.
12. Changes to This Policy
We may update this policy periodically. Any changes will be effective upon posting unless otherwise noted.
13. Contact Us
For questions about this policy, email us at serenityunitedhomecare@gmail.com.